Most Popular Questions
How long does it take to get my order?
We do our best to get your awesome new custom pet products in good time. It usually varies depending on holiday season and product type, our products usually arrive within 2 - 3 weeks after the purchase date.
Please check the product page for more information as products tend to vary slightly.
What if I don't like my custom product?
That's not a problem! Send us an email and we'll help you.
Will it just be my pets face on the product?
That's right! Our designers will crop out the head of your sent photographs.
How can I take the best photo possible?
- Make sure you take a photo in the best lit area possible.
- Close up images work the best.
- Avoid overhead or blurry photos.
Can I see my design before shipment?
Unfortunately we don't have a system to deal with this, however if your photo doesn't meet our quality standards we will contact you to request a new photograph.
After all we want you to have the best custom pet patterns!
Do you do just cats?
No, we do all pets!
Still have a question? Get in touch!
Find out contact information on our contact page, or email us direct: